Hi everyone,
I'm wondering if there is a way to search for all the new tickets with the following conditions:
New tickets
Specific Group
Voicemail tickets
Voicemail lenght
So far I know how to do until the 3rd point, the search would be
status:new group:example-group Voicemail from
However, is there a way to include in the search the length of the voicemail, so I can seacrh for only voicemail of 1 or 2 seconds long?
Thanks for the help,
Rick