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Search for tickets with filtering voicemail lenght

  • July 16, 2025
  • 1 reply
  • 0 views

Rick16

Hi everyone,

I'm wondering if there is a way to search for all the new tickets with the following conditions:
New tickets
Specific Group
Voicemail tickets

Voicemail lenght
So far I know how to do until the 3rd point, the search would be 
status:new group:example-group  Voicemail from
However, is there a way to include in the search the length of the voicemail, so I can seacrh for only voicemail of 1 or 2 seconds long?

Thanks for the help,
Rick

1 reply

Karen28
  • August 21, 2025

Hi @rick16 ! I'll go ahead and create a ticket for you so we can discuss it further.