I would like to report on Ticket offers, but some tickets display this message: No tickets in this view. Help. I would like to know the reason for this message and how I can access the content of this message.
No tickets in this view
Hi there,
We noticed that you have submitted a separate conversation, and our team is already handling this inquiry. We would suggest continuing this on the ticket to further check the issue, and you should receive a notification moving forward once our team responds to the ticket conversation that you have submitted.
Thank you!
We noticed that you have submitted a separate conversation, and our team is already handling this inquiry. We would suggest continuing this on the ticket to further check the issue, and you should receive a notification moving forward once our team responds to the ticket conversation that you have submitted.
Thank you!
Hi Gabriel Manlapig,
Good day
Appreciate the update it has been more than 3 days now and our end users' customers are getting frustrated is there a way to have this one expedited or even looked at?
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Can you select the drop-down option next to Tickets requested (0) and see if there's any tickets that the user is CC'd on? I'm thinking that is why it's showing 1 ticket under the users profile which is expected behavior.
Let me know!