I saw this article - https://support.zendesk.com/hc/en-us/articles/4408830699546-Migrating-the-Zendesk-Jira-integration-when-moving-Jira-instances
Anyone have experience migrating from JIRA Server to JIRA Cloud and ensuring you have the linkage retained between Zendesk tickets and JIRAs? We rely on this for longer term issues that require code-level/engineering work. Is it as easy as that article makes it seem?
Hey Jake -
So long as you are following the steps as outlined in the documentation, you should be okay!
Brandon
Hi! Making worth of this topic.
@brandon12 , do you know if there is any risk or concern to migrate Zendesk from multiple Jira instances ?
I wrote this request, however the Z Bot didn't accepted. Could you help ?
Hi @eduardo23 -
Unless you have conflicting data - ie one JIRA instance says jsmith is Johnny and the other says jsmith is Jonathan - then you should be okay. If you need more specific guidance, I'm happy to chat with you further: https://tidycal.com/729solutions/30-minute-scoping-call
Brandon
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