How to attach an image in the middle of comment | Community
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How to attach an image in the middle of comment

  • April 13, 2021
  • 1 reply
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I want to attach an image in the middle of comment, but when i copy and paste the image it appears as "null"

Please let me know how to resolve this error and how to copy and paste an image in the comment.

1 reply

  • April 13, 2021

The ability to paste images in Zendesk will depend on what settings an Admin has configured within your account. This help article should be helpful for you: https://support.zendesk.com/hc/en-us/articles/228604408-How-do-I-add-images-into-the-body-of-a-ticket-

I paste images in-line in Zendesk often and either use the method you're describing or drag the file from Finder (on a Mac) to drop the image in-line. I have a feeling you may be seeing "null" due to some ticket settings. Hope that helps point you in the right direction!