Our company serves few countries and each of them, needs a different email template. There are similar, but the differences are between IG, FB URL etc. How can change these values?
How can I change email template for few languages?
Hi there,
You can use liquid markup to present different text output, including links, to different users based on their locale, language, group etc.
https://support.zendesk.com/hc/en-us/articles/4408842967578-Using-Liquid-markup-to-support-multiple-languages-in-automations-macros-and-triggers
You may not need to edit the template itself, perhaps only the triggers that send email notifications. Do the links already exist in the template?
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