Exporting Ticket Body | Community
Skip to main content

Exporting Ticket Body

  • June 26, 2023
  • 1 reply
  • 0 views

Jason54

Is there a way to take for example the last 500 tickets and export the body of them? I'd like to do an analysis on keywords and sentiment and I know it will be a lot of data, but is it possible? 

1 reply

Jahn11
  • June 27, 2023

Hi Device42 - there is no native way in doing this but there is a workaround.

Kindly refer to this link https://support.zendesk.com/hc/en-us/community/posts/4419145956122/comments/4419202642202