Export data with text responses? | Community
Skip to main content

Export data with text responses?

  • July 19, 2023
  • 1 reply
  • 0 views

Is it possible to export data from the last three months and also include the user's text request and the support representative's response in the export?

Unfortunately we can only find a way to export numbers, no info beyond that.

1 reply

Jahn11
  • July 20, 2023

Hi Sophie Strobel -  this may be helpful for you. This isn't a native way to do the exporting but a workaround.

Exporting Solved Tickets with Comments in Excel Format