Hi All,
I'm new to this forum. We use Zendesk as our way for clients to raise tickets to us. Recently I notice that if I reply to the user within Zendesk, to their email they used to raise the ticket, the reply is getting sometimes flagged as spoofing. If I send them an email from my Google account to theirs without Zendesk, it does not get flagged as possible spoofing. Anyone else seeing something like this? I'm trying to find a full message header from within Zendesk but unable to do so. Thoughts?
Thanks