Edit display size of text box for ticket field | Community
Skip to main content

Edit display size of text box for ticket field

  • January 31, 2023
  • 2 replies
  • 0 views
Z

Hello,

I have a custom ticket field that I am using to track resolutions to issues. I looked into the provided resolution field and it doesn't quite fit my needs. The custom ticket field text box is a perfect fit, minus the size. I am able to see about 5-10 words, regardless of how many might be in there. Is there any way to resize this field so it has maybe 2 or 3 lines of text instead of a single?

Thanks,

    2 replies

    Amie11
    • Amie11
    • February 1, 2023

    Hey @zach12,

    Whilst you can't edit the size of a custom text field box, I recommend (if you haven't done so already) that you use a custom multi-line text field instead. It will give you the more room which you desire here :)

    Hope this helps. :)

    Best,

    Amie

      Z
      • Zach12
      • Author
      • February 1, 2023

      Amie,

      That is exactly what I needed. Apparently I just couldn't see yesterday when I was setting this up.

      Thanks,

       

      Terms & ConditionsCookie settingsAccessibility statement