Aside from adding a tag via the checkbox and using that tag, can you use a checkbox field as a criteria in a workspace view?
Do checkboxes work as a criteria for workspace views?
Right, but my question is about whether you can use it *aside from* using a tag - sounds like you can't.
Hi Matthew,
Yes correct! A custom checkbox ticket field should have a Tag in it for you to use as a condition in a View. Thank you!
Yes correct! A custom checkbox ticket field should have a Tag in it for you to use as a condition in a View. Thank you!
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You can actually use the Checkbox custom field as a condition or criteria in ticket views. This will be available if a checkbox is set to add a tag. For reference, please see this article: Permitted business rules and view conditions
Please see the sample ticket view criteria below:
I hope that helps. Thank you!