When working with multiple tabs, our agents find that it isn't easy to immediately identify which tab is the active one. It would be great if we could for example customize the UI colors for the ticket tabs, so that we could make it clearer to the agent which the active tab is.
Different colours for ticket tabs
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Hello,
I have tried the chrome extension for dark mode as recommended and it really isn't very helpful. Could Zendesk work on changing the colour of the ticket toolbar? It's very difficult on the eyes, and I don't find it easy to identify the ticket I am currently working on when I have a few tickets open.
Kind regards,
Sarah
There is a feedback post for a native darkmode https://support.zendesk.com/hc/en-us/community/posts/4414021709082-Zendesk-Dark-Theme
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Thanks for sharing your workaround Andrew!
Hege, here's the link to the Tampermonkey chrome extension that Andrew was referring to.