Cursor in text box moves sporadically. | Community
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Cursor in text box moves sporadically.

  • March 25, 2021
  • 1 reply
  • 0 views
Bryan25

In the text box, sometimes words randomly duplicate and the cursor moves somewhere else in the text box, resulting in me having to delete the duplicated word. I'm using the Grammarly browser extension, in case that helps at all. Please see the screenshot below. 

      1 reply

      A
      • Andrew42
      • March 26, 2021

      Unfortunately I think this is caused by grammerly. I have previously seen a behavior where the cursor skips to the end of the line when editing text. That was some time ago though. If you are able to reproduce this issue consistently, you could try disabling the Zendesk text editor (if this is still an option), or disabling Grammerly for the page, also do test in an incognito window as it could be a cache issue.

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