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Confirmation fields / Input Confirmation fields

  • June 26, 2024
  • 1 reply
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C

I would like to make sure that the customer enters their email address correctly on my form. To do this, I would like to have a second email text box for the customer to re-enter their email address. How do I then use the second text box to compare against the first to make sure they are the same?

    1 reply

    D
    • Dainne
    • June 27, 2024

    Hi @christopher34 

     

    That's not natively possible yet with Zendesk. I've taken a look and found that other users are discussing similar needs here:
    Using two fields to confirm email address

     

    You can up-vote that original post and add your detailed use-case to the conversation. Threads with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning.

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