I was trying out Zendesk ticketing system. My question is if I can use the same interface to manage tickets within my web-application. Is it possible or I have to use that custom portal only?
can I use Zendesk ticket system within my own website
@dave12 Yes, so if we cannot embed it via iframe, is there any other way to include ticketing system interface within my website so I can access everything from single point?
Hey Pooja,
To confirm are you looking to embed end user functionality (Creating tickets, viewing their open ones, etc ) or all functionality into your website including administrative abilities?
To confirm are you looking to embed end user functionality (Creating tickets, viewing their open ones, etc ) or all functionality into your website including administrative abilities?
Hey,
Yes, I am looking to embed end user functionality like (creating new tickets, viewing the open tickets, etc) functionality into my web site. It will be fine if administrative abilities are not included in my website.
Hi @pooja14,
Have you discovered a solution? I'm also exploring ways to achieve this (looking to embed agent/ staff user functionality).
Hey Zen,
It looks like you got a couple responses in your post here: Keeping Zendesk Tickets Open on Our Website
I hope this helps!
It looks like you got a couple responses in your post here: Keeping Zendesk Tickets Open on Our Website
I hope this helps!
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Embedding Zendesk into an iframe is not allowed, for security reasons – is that what you're asking?
For more information, see Embedding Zendesk into an iframe is not allowed