I want to make a csv from our old system and bulk-create the tickets in Zendesk. I feel this should be possible if I know what columns to create to correspond with the fields. But I can't see docs on this anywhere.
Bulk create tickets from csv or json
Hello,
Use ticket import API, there is no other way you could bulk import tickets to zendesk.
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_import/#ticket-bulk-import
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