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Auto populate Ticket Field from User field

  • March 18, 2024
  • 2 replies
  • 0 views
J

We have a scenario where our Users are given a user type from our hubspot api. Is there anyway we could create a ticket field that auto populates that user type from the user field? 

Thanks

 

      2 replies

      Stephan12
      • Stephan12
      • March 21, 2024

      Hi Joel, 

      I think you can also manage that by API as well. Otherwise we are also using Knots Studio (www.knots.io) in order to set data in custom fields as well.

      Regards, 

      Stephan

      Brett13
      • Brett13
      • Community Manager
      • March 26, 2024

      Thanks for sharing your solution Stephan!

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