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Additional Text on Forms

  • January 25, 2023
  • 1 reply
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J
I'm converting our site from WordPress to Zendesk. In my previous tool, I could make HTML fields. I used these to provide context and information. Such as information for requested projects, possible documentation related to the request, suggestions on related forms to fill out.
 
Is it possible to make similar fields in Zendesk Support Forms?

      1 reply

      Alex46
      • Alex46
      • August 17, 2023

      While Zendesk may have different tools, you can achieve similar functionality by using custom fields within Zendesk Support Forms. By incorporating these fields, you can provide valuable context, documentation, and suggestions just like you did with HTML fields in your previous tool.

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