Hello,
I woud like to add "Requester" column in the Suspended and Deleted ticket views.
How to do it ?
Thank you
Add columns to Deleted and Suspended ticket views
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Hello Renaud,
The Deleted and Suspended ticket views are not customizable in this manner; you cannot add or modify the displayed columns for either. You will note, however, that the Suspended view does include a Sender column that will indicate the email address of the sending party. You would have to recover a deleted ticket in order to view details beyond the default column information displayed in the Deleted view.
Beau | Customer Advocate
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