Hello,
I will often have periods of time when the person on the other end of the line has a hard time hearing me in zendesk phone. I have my microphone volume turned all the way up, but this will still happen intermittently. Other users on my team experience this as well.
I have the same issue as well. The link you provided does not work.
Any update on this? I have the same issue for incoming calls only volume levels must be at 100% to hear however, outgoing calls I must turn my volume down to 40%. I don't understand how incoming and outgoing calls can be so different unless a mistake was made during the configuration.
Hi Clinton,
Sorry to hear that you are having issues. I will now open a ticket on your behalf in order to troubleshoot the issues that you are having and we can continue the conversation there.
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I've updated the above link, sorry about that.