Hi team, I need help because when an agent makes a call using Talk, if Zendesk for business reason is also open in a second browser window (even if it's a different browser) at the end of the call, the ticket where the call was made also appears in this second window.
Is it possible to set that the ticket does not open automatically in other browser window after call any update?
Thanks for your help!
Problem with Talk: ticket open in 2 windows browser simultaneously after a call
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