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dissociation of client directories

  • February 8, 2024
  • 1 reply
  • 0 views

Hello, I find myself in a complicated situation I have 2 completely separate lines for 2 antities and in no case, the agent, on the other hand the directory of the 2 lines is mixed, we cannot dissociate them, which poses a problem, each line should have its own directory, both for practical reasons and also for confidentiality reasons, is there an option provided for this?

1 reply

Paolo14
  • February 11, 2024
Hi Svetlana,
 
We would need more information about your concern. I've created a ticket on your behalf and one from our Support Team will reach out to you as soon as possible. Thanks!
 
Best,
Paolo | Technical Support Engineer | Zendesk