Different Text triggers based on which number is texted

Hi Winston, thank you for your question!

Unfortunately, there is currently no Trigger condition that would be able to differentiate which number the SMS was received on, like it is able to happen with different email addresses. The best solution right now is probably what you have in place, where you assign a specific Phone number to a Group, and the Trigger is based on the group instead of the phone number. As you can see on this article: Automating SMS support with Text triggers, you are able to select the number when sending a SMS, but it is not possible to recognize it when a SMS is coming in.

We understand that this is a valuable use case, so I would also like to recommend that you create a Feedback Post in our Community requesting this feature. The more traction this post gets, the more chances there are for our Development team to consider implementing this in the future.

Thanks again for your question!