Click link to start call in Zendesk Talk | Community
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Click link to start call in Zendesk Talk

  • July 27, 2021
  • 4 replies
  • 0 views

Is there a way to start a call in Zendesk Talk by clicking a link in a third party app? I want to be able to click a link (i.e. https://zendesk.com/call/+1234567890) to open ZD Talk and automatically start a call. 

It would be of a lot of help, since we right now have to dial manually all numbers.

4 replies

Cheeny
  • July 28, 2021

Hi Manuel,

As of the moment, there is no native way to set up click-to-call via Zendesk Talk. We understand your need for this functionality so I am marking this ticket as Product Feedback.

We truly value customer feedback and your voice and votes in the product feedback topics in the community help influence future Zendesk functionality.

 


Sean13
  • November 5, 2024

This would be a great feature


Louis20
  • January 7, 2025

Any news on this feature? It would be very useful


James101
  • January 25, 2025
Hello Louis,
 
Unfortunately, we don't have any updates on the requested feature just yet. We encourage you to check out our updates page here - What's new in Zendesk to stay in the loop about our products.