Today, our organization randomly got a ton of ton of Zendesk generated auto respondent emails and we have 1 individual in our organization who is now privy to what seems to be a never ending supply of auto responders CC'ing everyone and letting them know that their request has been received. Thoughts?
Zendesk generated email that CC'd a bunch of other Zendesk based auto responders
Hi Matt,
If so, I suggest that you reach out to our Customer Support to check the emails that you received.
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Hi Matt,
I suggest that you check the ticket events to verify what triggers the email. It could be your Trigger notifications.