ZenDesk Free trail is giving a page not found and loops back to the home page | Community
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ZenDesk Free trail is giving a page not found and loops back to the home page

  • June 2, 2021
  • 4 replies
  • 0 views

Please let me know if I am missing something here. 

Here is a screen record of what I am seeing - and this is since past 10 days -  https://www.loom.com/share/abe8cbe5b7754cbbac00b2ef78df5e2b 

4 replies

Devan
  • June 2, 2021

Hello @vaishnavi challa,

Really sorry you ran into this broken link on our trial page. I've shared a link below that I just tested and can confirm worked for me today. However, let us know if you are still hitting this dead link so e can further assist. Also, if you have any questions while on your trial, we would be happy to answer those for you in the community!

Free Trial Link

Best regrds.


  • Author
  • June 3, 2021

Hey 379574987874

Thanks for the reply, but this link gives me the same page. Screenshots here. Please let me know if something is wrong only at my end. (I asked one of my friends to access the link given, she is facing the same)


  • Author
  • June 6, 2021

@Devan - Community Manager
Any help on this?


Nicole17
  • June 7, 2021

Hi Vaishnavi - 

It looks to me like the page is having trouble loading fully. I would clear cache and cookies and restart your browser, and also make sure you're on a strong internet signal. 

If that doesn't work, you may want to contact Zendesk Customer Support and see if they can help you get set up with a trial.