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Zendesk Expore - Filter linking on dashboards - Created / Resolved date linking

  • July 24, 2022
  • 1 reply
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David76

Hi there!

I'm having trouble with a dashboard and filter linking.

Here is my dashboard:

What I'm trying to do is link the Re-Opened ticket report to 'Resolved Date' . 
However when I do this, it does the same for all other reports which are currently linked with 'Created date' .

E.g.

How can I set up the date filter so it applies; 

-Created date on all reports EXCEPT the re-opened report, and instead have it pass the date to the 'Resolved date' for the re-opened report?

Thanks in advance!
David

1 reply

Alex89
  • August 15, 2022
Hey David,
 
Let me open up a ticket with you to further investigate.