Zendesk Chat Api, getting 'Uncaught (in promise) Error: No Zendesk ID found' | Community
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Zendesk Chat Api, getting 'Uncaught (in promise) Error: No Zendesk ID found'

  • April 20, 2019
  • 3 replies
  • 0 views

Hi, 

I am trying to create a zendesk chat sidebar app, i have scaffolded a new app with 'zat new --scaffold', when i try to run the app getting 'Uncaught (in promise) Error: No Zendesk ID found', basically client.get("currentUser") is failing, can you guys help me here on how to solve this.

3 replies

  • April 21, 2019

Hi Abid,

Can you please email support@zendesk.com to get assistance with this? Thanks

-Ramin

 


Demo
  • May 30, 2019

I'm getting the same error in the same client.get("currentUser") call.  Can we get a public answer here, or is this something specific to our Zendesk Chat instances?


  • May 31, 2019

Generally, these issues are account specific. Please email support@zendesk.com to get further assistance, please provide your app code so it can be reviewed also.