Hi,
I've noticed recently that when I first log into Zendesk, my macro binds on my Naga Trinity Mouse work flawlessly (see screencast here: https://www.screencast.com/t/dcivKjAcjQT1).
However, after a certain amount of time, there is a very noticeable lag in the Apply Macro menu which affects my mouse binds on my Naga Trinity - the lag causes only 1 bind to be selected due to the lag in the Apply Macro menu, despite selecting different binds (see screencast here: https://www.screencast.com/t/YhvL7Dyo6rKk).
This is not an issue with my mouse, this is an issue with Zendesk. If you can please look into this, much appreciated.
As much as we wanted to help on this kind of concern, a third party device is involved in this behavior. Hence, our option is limited on troubleshooting it especially if it's working with a normal mouse.