Zendesk account disable | Community
Skip to main content

Zendesk account disable

  • May 23, 2023
  • 2 replies
  • 0 views

Thomas43

Hi, on our staging environment we have message 

Oops! This help centre no longer exists

 

It seems we have payment issue (PM who manage zendesk left, so we don't received any email)

We can't login  to register new credit card

How we can do

 

Best regards

 

2 replies

Dalton11
  • May 23, 2023

Hello Thomas,

I'd say contacting Zendesk support and explaining the situation would be the best thing to do. They should be able to loop you in with someone who should be able to help with resolving this issue.

 

Click on the chat widget that looks like this on the bottom right-hand side of your screen to start a conversation with their support team:


Brett13
  • Community Manager
  • May 23, 2023
Hey Thomas, in case you can't access the widget, I'm going to create a ticket on your behalf so your customer support team can assist you further.
 
You'll receive an email shortly stating your ticket has been created :)