If you are new to Zendesk or an established Partner and source a deal that requires expertise that you currently don't have or don't intend to have, working with other Partners in the ecosystem can be a great way to deliver high-value implementations for your customers.
As an example, your practice may not be equipped with roles that understand the Zendesk platform (apps and integrations) or Sunshine conversations, yet, you have a deal where positioning these will add great value to the customer's investment. Or, the customer is aware of these and requests them as part of their use case.
We have a huge collective pool of resources among our Partner community to leverage to cover skills, technologies, languages, and more.
If you'd like to work with another Partner and need a recommendation, please email us at partnerservices@zendesk.com or visit the Marketplace to get familiar with our Partner coverage.
