Whatsapp Integration - Can't Receive Messages | Community
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Whatsapp Integration - Can't Receive Messages

  • July 23, 2022
  • 4 replies
  • 0 views
Altu

Hi There, 

We have successfully completed self service whatsapp integration but we are having an issue about receiving messages. 

Our error message when try to whatsapp this number : 

Your message could not be delivered. This business can't chat with phone numbers with your country code.

Our number was already available and used with whatsapp business before the integration. 

What can we do ? 

    4 replies

    Hiedi
    • Hiedi
    • July 29, 2022

    Hi @altu

    To assist you better, I've created a ticket on your behalf so we can troubleshoot this issue together. Please check your email for more information. 

    H
    • Halomi11
    • April 10, 2023

    Same issue here.

    Did anyone find solution to this?

    Tayler
    • Tayler
    • June 8, 2023

    Also having this problem. Any news on this?

    Blanca11
    • Blanca11
    • June 11, 2023
    Hi Tayler,

    As we need to look into your account internally, you may continue to respond to the ticket which is currently open-11590951. My colleague, April handling your concern is from the WhatsApp Tiger team and she requested information so to troubleshoot your issue. Thank you!
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