Hello, Zendesk community members! 👋
We’re thrilled to announce the launch of two new topics in our forums: Q&A - Quality Assurance (QA) and Discussion - Workforce Engagement Management (WEM). These spaces are designed specifically for you to seek answers, share insights, and engage in meaningful conversations about quality assurance and workforce management.
Quality Assurance (QA) Topic:
In our dedicated QA space, formerly known as Klaus, you’ll find a supportive environment where you can ask questions and discuss best practices in quality assurance. This is your go-to resource for learning and connecting with fellow community members. Whether you’re an experienced user or just starting, we encourage you to dive in, share your experiences, and ask away! Remember, every question is an opportunity for growth, and we’re all here to help each other succeed.
Workforce Engagement Management (WEM) Topic:
We’re also excited to introduce our WEM discussion topic! This space is all about fostering vibrant discussions around Zendesk Quality Assurance and Workforce Management. Whether you’re looking to share your insights, explore new methodologies, or simply connect with others in the field, this is the place for you. Your unique perspective is invaluable, and we can’t wait to see the conversations that unfold.
Stay tuned for regular updates, event announcements, and engaging topics. We’re looking forward to hearing from all of you soon, so don’t hesitate to join the discussions!
Thank you for being part of our community. Let’s make the most of these new spaces together!
Best,
Zendesk Community Team