Web Wedget API works? | Community
Skip to main content

Web Wedget API works?

  • April 20, 2018
  • 1 reply
  • 0 views

Toru11

Web Widget API works on the new Chat experience?

Our site pops up the chat widget by Web Widget API. After this feature is enabled, it doesn't work well.

Unfortunately, I couldn't verify it for now because I already turned off it.
But, I would like to confirm it at first before I test it again.

Thanks!

1 reply

Daniel100
  • May 2, 2018

Hi Toru, Thanks for the feedback. Could you specify the exact Web Widget APIs you are using? For example, zE.activate or zE.show https://developer.zendesk.com/embeddables/docs/widget/api#ze.show.