VM greeting not playing for inbound callers | Community
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VM greeting not playing for inbound callers

  • August 4, 2021
  • 1 reply
  • 0 views

Adam45

Below are some key notes for whats working and not working. Help

 

- The selected Voicemail greeting does not play when testing the Sell number 346-214-4361, but instead plays a generic error "an application error has occurred"
- Inbound and outbound calls behave normally, the issue is only with the voicemail greeting. 
- When testing the default greeting on my inbound sell number, the default greeting plays normally from the voice setting page. 

1 reply

Laura48
  • August 5, 2021

Hello Adam! I will work with you regarding this issue in a ticket (I have sent a reply). We will need a new .mp3 recording.