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Unable to Connect with Account Executive

  • November 21, 2023
  • 2 replies
  • 0 views

Recently our AE changed from Nathan Ruttenburg to Hector Leyva. We are in the process of making business decisions and I am looking for support. Additionally, wish to connect on other topics like the Generative AI Advanced package and ZD Talk. Please let me know how I can best contact the account executive as I have not been able to reach him by email. This is a frustrating experience.

2 replies

Drew12
  • November 21, 2023
Hey there, 

I'm going to create a separate ticket on your behalf so our specialist can dig into this with you and work with the proper teams to get taken care of. 
 
You'll receive an email shortly stating your ticket has been created and they will follow up with you as soon as possible. 
 
Thanks for bringing this to our attention! 

  • Author
  • November 22, 2023

Awesome! Thank you Drew for your support as this was my last straw after trying a couple of different paths.