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Unable to access Zendesk

  • October 3, 2022
  • 5 replies
  • 0 views

Sang12

I am locked out of accessing Zendesk support even when signing in with my email or through Google login.

I've tried multiple ways like: accessing on igconito tab or other browsers. It only works when I use 4G on my cellphone to access

Please help me as soon as possible!

5 replies

Lou11
  • October 3, 2022

Try using this method:
https://your_subdomain.zendesk.com/access/normal

You can also try contacting Zendesk support using these suggestions:

https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

 


Sang12
  • Author
  • October 4, 2022


Sang12
  • Author
  • October 4, 2022

I can not access anymore. This occurs.

 


Sang12
  • Author
  • October 4, 2022

How can I contact Zendesk admin?

 


Brett13
  • Community Manager
  • October 5, 2022
Hey Sang Bui,

I created a ticket on your behalf so our Customer Care team can follow up with you regarding this issue.
 
You'll receive an email shortly stating your ticket has been created.
 
Cheers!