Unable to access Admin Center and Professional Service are unresponsive | Community
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Unable to access Admin Center and Professional Service are unresponsive

  • February 17, 2022
  • 1 reply
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My company has recently purchased a pro launch package and I have been trying to get in touch with the Professional Service Team all week. Unfortunately, nobody is responding to my requests. 

I need to engage with the team ASAP because I have a very tight deadline and I am also unable to do anything in the admin center. There are no functions available, only an error message. 

That means that I can also not get in touch with the Support Team via chat from our subdomain. 

This is really extremely frustrating, anybody got an idea how to get in touch with Zendesk in another way?

Any help will be greatly appreciated. 

    1 reply

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    • Hunter14
    • February 22, 2022
    I will be creating a ticket on your behalf to assist you with the error you were getting in accessing the admin center. We’re sorry as well if you’re having a hard time reaching out to our Professional Services team. If you have already visited our Professional Services page, I’ll add it to our ticket and route you to them.
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