Hi everyone,
I'm facing regular disconnect issues with my battery-powered Zigbee devices, mainly door sensors and smoke detectors. I've noticed the common factor is a Tuya Zigbee relay in the connection path.
I read that Tuya/Sonoff devices may not be great repeaters. Before I switch drivers/configs, can anyone recommend a SmartThings-compatible Zigbee relay that's reliable as a repeater and works well with Alexa?
Thanks for any advice!
Trouble with Battery Zigbee Devices Frequently Disconnecting – Looking for Repeater Advice
Hello @wasiq
It seems like your correspondence has come to the wrong place! You've reached Zendesk support, and it sounds like you're probably trying to reach someone who *uses* our software to provide support. We make software that companies use to give their customers a way to contact them, but we don't actually provide support for their product, just the channel for communication.
Unfortunately, we are unable to forward your email on so please try reaching them directly from their website!
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