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Trouble Signing to My Account

  • August 16, 2023
  • 1 reply
  • 0 views

Hello Team,

Hope you are well.

We can't access our Zendesk Panel as it's showing an error message- "Zendesk Chat is not enabled for you"

Our account URL is- https://arka-softwares.zendesk.com/

Can anyone from the support help us into this.

Thanks in advance.

1 reply

Brett13
  • Community Manager
  • August 17, 2023
Hey Nancy, 

It looks like you have a ticket open with our Customer Support team. I've bumped up the priority of your ticket so you should receive a follow up email as soon as possible.
 
Thanks for bringing this to our attention!