Timezone for week of year with standard calculated attribute | Community
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Timezone for week of year with standard calculated attribute

  • July 24, 2021
  • 1 reply
  • 0 views

Hello guys

can you help me with a calculated field?

I'm trying to reduce 8 hours of time zone to be accurate with my data.

tried something like:

(LEFTPART((DATE_ADD([Ticket solved - Week of year],"Hour", -8)),10))

but it didn't work, do you have any suggestions?

Thanks.

1 reply

Heather13
  • July 29, 2021

Hi Maycon Aranha,

What are you trying to achieve here? Is this for reporting? I'm wondering if you might be better served setting up business hours and timezones there and setting them on the tickets and you'll have an easier time when exporting data/Exploring.