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Ticket Count on a Specific Column

  • January 25, 2022
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Jenny13

Hello!

We are trying to generate a query that counts the number of specific requests and lists the customers who requested it. We are currently using a custom metric with a fixed attribute on the Supports: Tickets dataset :

ATTRIBUTE_FIX(D_COUNT(Tickets), [Ticket Field])

The table is close to what we are looking for, but the totals are incorrect. 

For example, we have a common request to alert users when the driver/truck is late. This was requested by Customer 1, Customer 2, and Customer 3.

What we would expect to have on the table:

What is actually on the table:

 

Is there any way to show the total tickets on the first line only? 

Thank you.