We can't make calls/receive calls for over 6 days now and I'm not getting a response from your help team. This is business critical and I need it resolved yesterday.
Talk is not working and cannot make/receive calls
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This is Celica. I'm sorry to hear about the problem, and I'd like to help. Our team is looking into this problem now, and I will get back to you with a solution as soon as I can. If you have additional questions, you can contact me directly by replying to the email I sent to you.
Thank you.