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Taking a long time for Chinese clients to visit Zendesk

  • September 24, 2021
  • 1 reply
  • 0 views

Hello,

In China, it takes a long time for our clients to visit Zendesk.

Sometimes it is extremely slow to load Zendesk page, even result in white screen.

Do you have data center in China, which can improve this situation?

Or any advices about this?

Thank you.

1 reply

Cheeny
  • October 4, 2021

Hi Roy,

Search engine optimization on your Help Center may alleviate the issue that your customers are experiencing. I highly suggest that you check About search engine optimization (SEO) in Help Center