Ideally I would like to keep our current thumbs up / thumbs down C-Sat question and then add in these new options.
Is there any way to do this? or does this new set of questions replace the existing C-Sat options?
I enabled the options and the drop down question was added to our existing survey but not with the options I set, with default values.
End results I am looking for
Question 1: Thumbs up/down
Question 2: 1-5 rating
Question 3: Drop down options (if negative)
Question 4: Open ended text box.
Any help would be appreciated.
Thanks,
Scott