"Start chat" button is not translated into the Norwegian language | Community
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"Start chat" button is not translated into the Norwegian language

  • March 27, 2020
  • 1 reply
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Mykhailo11

I am translating Contact form of Zendesk widget in one of the recent versions of Magento 2 and "Start chat" text is not translated into the Norwegian language. (the picture below).

Also I've tried to change it manually via API and JS settings and, probably, tried everything:
- set locale as "nb-NO" or "no"
- set button labels like described in the following sections:
https://developer.zendesk.com/embeddables/docs/widget/settings#chatbutton
https://developer.zendesk.com/embeddables/docs/widget/settings#chatlabeloffline
https://developer.zendesk.com/embeddables/docs/widget/settings#chatlabelonline
https://developer.zendesk.com/embeddables/docs/widget/settings#prechatform
- change Chrome browser into the Norwegian on the system level

This button is always "Start chat".

Could you help me to resolve this issue or maybe you have an idea how can I change this label?

1 reply

Gail12
  • April 16, 2020

Hi Mykalio,

We see you opened a ticket on this to work on this, our avdoacy team will work with you there.

Mikael, this was also brought to the attention of our web widget team. If any changes are made to API options for the widget they do plan to reach out to both you and Mykalio at that time.

Thank you,