Social login for Chat in the Web Widget | Community
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Social login for Chat in the Web Widget

  • June 26, 2018
  • 4 replies
  • 0 views
Daniel100

Social login for Chat is now available in the Web Widget.

Now when you have allowed social login in your Chat settings, your visitors will be able to login through either Facebook or Google and pre-populate their details and display their profile image on the pre-chat form. It will also display their profile image in a live chat.

You can learn more about enabling this feature and other ways of collecting user information here.

Admin Experience: Chat admin

End-user Experience: Login with Facebook

End-user Experience: Pre-chat form

                                       

Agent Experience: Chat interface


End-user Experience: Live Chat

                                       

 

 




    4 replies

    T
    • Teddy13
    • March 7, 2020

    Hi 

     

    Just wondering if this social login will add in LINE , Wechat or QQ in the future ? or maybe instargram

     

    Thank

    R
    • Ramin12
    • March 8, 2020

    @Teddy We currently have no immediate plans to offer new social logins for the Chat product.

    James154
    • James154
    • September 21, 2020

    Is it possible to suppress the social login in the script?  zESettings I assume?  Some regions want and some do not.

    Brett13
    • Brett13
    • Community Manager
    • October 9, 2020

    Hey James,

    I confirmed with our Chat team that this is not possible, it is an account level setting that is not surfaced via the Web Widget JS API.

    Let us know if you have any other questions!

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