Currently, the signature is always placed at the bottom of the email. If I'm not mistaken, this is more common in the US, but in Europe, it's placed directly before the quoted email. Would it be possible to add more flexibility to this feature, or is this in the scope of this EAP as well? We have had several requests about this from our customers.
Thanks,
-Martijn
pluscloud Support Ticket #32047
Hi Martijn. We are working on migrating side conversations settings to the Admin Centre as its own page, so we will have more flexibility around this. What are the options you're getting requests about?
That said, the signature should be getting added above the quoted content. This is a reply I just sent to myself to test:
Is it not working like this for you on your accounts? If so, please let me know and we can investigate.
@toby12 You're right. I should add some more detail to this. This is not happening when forwarding messages.
@toby12 I was wondering if you had a chance to check out the case we shared with you in my last message?
@toby12 Just checking in to see if there is any progression on this? Were you able to reproduce this?
Ah, ok thanks for the clarifier. Yeah, we had kept it on the bottom of the message for forwarding with the thinking that for replies, the quoted content is usually for reference and could go after the signature, whereas with forwards, the forwarded content is the content, so the signature would go after. But I understand that it's more of a preference. We're going to look into making this an option in the expanded settings for the future.
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