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sign-in sending me to knowledge center, not normal support center
Hi Rob,
I would suggest trying Brett's option first. But, if that doesn't bring you to the right page, you could try in either Incognito mode (if you aren't using Chrome, then the 'incognito mode' version of whichever browser you're using) or clear your cache in its entirety, then try again.
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Hey Rob,
Can you confirm you're not logging in as an end-user on the account instead of an agent? Do you still see the option to navigate to the agent interface after you've logged in? It may be worth bookmarking [subdomain].zendesk.com/agent so you'll be logging into the agent interface each time.
Let me know if this doesn't address your question!