showing that account expired for newly created free trial account | Community
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showing that account expired for newly created free trial account

  • May 21, 2021
  • 5 replies
  • 0 views

I have created a zendesk free trial account for 14 days once I login I am getting

Your trial has expired

Your trial expired -13 days ago. Your data and customizations are still available, but you cannot work on tickets until you subscribe to one of our plans.

5 replies

Audrey14
  • May 23, 2021

Hey Projects Wall, I'll go ahead and create a ticket on your behalf so we can check and review your account. See you in the ticket!


  • June 9, 2021

Hello Audrey Ann Cipriano !

I am also facing same issue as it is mentioned above.

Please resolve the issue .

Thank You


Devan
  • June 9, 2021

Hello @Uzma Batool

I've created a ticket on your behalf so one of our support specialists can look into this issue further for you.

Best regards. 


  • June 10, 2021

Hi, I've also experienced the same issue with the Zendesk Trial. I just created it yesterday and successfully set up the account, but a minute later, the error message appeared. Could you please help?

Thanks in advance!


Ryan24
  • July 20, 2021

Hi All,

If you're experiencing this issue, it likely means that your account was flagged for needing further verification before the account can be enabled.

See our Article here and provide the answers to the questions provided:
https://support.zendesk.com/hc/en-us/articles/1260806168629-I-was-immediately-locked-out-of-my-trial-account