"Show more" CC's button not showing anything anymore | Community
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"Show more" CC's button not showing anything anymore

  • June 21, 2022
  • 5 replies
  • 0 views

raphael12

Hi Zendesk team

Previously, when we used to click on "show more" CC's will appear,

It doesn't work anymore now,

Best regards,

Raphaƫl

5 replies

Brett13
  • Community Manager
  • June 22, 2022
Hey Raphael,

This sounds like a potential bug so I'm going to create a ticket on your behalf so our Customer Care team can look into this for you. 
 
You'll receive an email shortly stating your ticket has been created.
 
Cheers!

CJ99
  • June 22, 2022

This bug is happening for everyone, it would seem! Same issue here. 


raphael12
  • Author
  • June 23, 2022

@brett13, @cj99 thanks for your replies! :-)


Amisha11
  • July 5, 2022

Thanks for providing feedback, everyone. We are working on fixing this issue and we'll be sure to update here as soon as the fix is released. Thanks for your patience.


Amisha11
  • August 9, 2022

Hello All,

Thanks for providing feedback.

We just released the display of To's & CC's information under each email message. Hope this helps solve the need. Please let us know if you have any additional feedback. Thanks!